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StoryVox Terms — In Plain English

This is a friendly summary of the Terms of Service. It is not the contract — the legal document is. But if a sentence in this page conflicts with the legal one, the legal one wins.


Who you're dealing with

StoryVox is operated by StoryVox LLC, a Colorado company based in Colorado Springs. Email us anytime at hello@storyvox.app.

Who can use it

You have to be 18 or older, and you have to be in a region we serve: the United States (excluding Illinois), Canada, Australia, or New Zealand. We're not yet available in the EU, the UK, or Illinois — sorry. Don't try to use a VPN to get around that; it doesn't help anyone.

Your account

You're responsible for keeping your password safe and for what happens under your account. One account per person. Tell us right away if something looks fishy.

What StoryVox does

You give us text. We give you back an audiobook in the voice you pick — either one from our library or one you've cloned. The Service uses AI, so output won't be perfect every time. We'll keep improving it.

Who owns what

  • You own what you upload. Your text. Your voice samples. The audiobook we generate from them.
  • You own the audio output. You can use it personally or commercially — sell it on Audible, ACX, Spotify, wherever — as long as you follow those platforms' rules.
  • We own StoryVox itself. The software, the website, the brand, the voices in our library that we built.

What we do with your stuff

Just enough to run the service. We store it, we run text-to-speech on it, we send it back to you, and we make backups. That's it.

We do not train AI models on your content. Not on your text, not on your voice, not on your output. If we ever changed that, we'd ask you to opt in first — by default the answer is no.

Voice cloning — read this part carefully

Cloning a voice is sensitive, so we have rules:

  • You can clone your own voice anytime.
  • You can clone someone else's voice only if they consent, and we make them record a consent statement so we can verify.
  • You cannot clone:
    • Real people without their consent
    • Anyone deceased without estate authorization
    • Politicians, public officials, or candidates for political content
    • Celebrities or public figures for impersonation, endorsement, or commercial use
    • Anyone under 18, ever

Voice samples auto-delete after 30 days unless you renew them. Cloned voice models stay until you delete them, your account closes, or 3 years pass with no use.

Voice cloning isn't available in Illinois — sorry, BIPA is the reason.

Using the audio

Use it however you want, including selling it. Just:

  • Follow the rules of wherever you publish (Audible, ACX, etc., often want you to disclose that the audio is AI)
  • Don't use it for things our Acceptable Use Policy bans
  • Don't pretend a real person said it

We don't promise the output will be perfect, accurate, or accepted by any particular platform. Listen to it before you publish.

Money stuff

We use Stripe as our merchant of record (Stripe Managed Payments). Stripe handles your payment, taxes, and refunds. They're the seller on your receipt.

Subscriptions auto-renew until you cancel. You can cancel any time in your account; we'll send you a reminder before annual subscriptions roll over. Refund policy: 7 days.

If a payment fails, we'll downgrade you to free and keep your stuff for a while before deletion. Don't chargeback us without talking to us first.

Acceptable use

Don't do bad things with the Service. The full list is in our AUP, but the high-level: no fraud, no impersonation, no fake voices of real people, no harassment, no CSAM (obviously), no hate, no terrorism, no malware. We can suspend or terminate anyone who breaks the rules.

Copyright

We follow the DMCA. If your copyright is being infringed by something on StoryVox, see our DMCA Policy. Repeat infringers (3 strikes in 12 months) are permanently terminated.

The boring legal stuff (still important)

  • As-is. No warranties. We do our best, but no guarantees.
  • Liability cap. If we owe you money, the most we'd ever owe is what you paid us in the last 12 months, or $100, whichever is greater.
  • Disputes. First, email us at hello@storyvox.app and let's try to work it out. If we can't within 60 days, the dispute goes to arbitration in Colorado, individually (not as a class action). You can opt out of arbitration in your first 30 days by emailing us.
  • You can sue us in small-claims court any time, in Colorado.
  • Either of us can sue in court to protect IP.
  • Colorado law applies.

When things change

We may update these terms. We'll tell you about big changes ahead of time. Small fixes get a "last updated" date bump.

How to reach us

hello@storyvox.app — for everything.

Or by mail: StoryVox LLC, 6547 N. Academy Blvd. #2206, Colorado Springs, CO 80918.


That's it. Read the full legal Terms for the details. We tried to make those readable too.

Questions? Email hello@storyvox.app.

See all legal documents.