StoryVox — Copyright (DMCA) Policy
Effective Date: April 28, 2026
Last Updated: April 28, 2026
StoryVox LLC ("StoryVox") respects intellectual property rights and complies with the U.S. Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512. This Policy describes how copyright owners can submit a notice of claimed infringement and how a user whose content is removed can submit a counter-notice. It also describes our policy of terminating repeat infringers.
This Policy is part of our Terms of Service.
1. Designated Copyright Agent
StoryVox has designated the following agent to receive DMCA notices:
Designated Agent: Agent registered with U.S. Copyright Office DMCA Designated Agent Directory, email for inquiries.
Organization: StoryVox LLC
Mail: 6547 N. Academy Blvd. #2206, Colorado Springs, CO 80918, United States
Email: hello@storyvox.app
Subject line: "DMCA Notice"
You can also confirm our agent registration at the U.S. Copyright Office DMCA Designated Agent Directory: https://www.copyright.gov/dmca-directory/.
We will only respond to DMCA notices submitted to our Designated Agent through one of the contact methods above.
2. How to Submit a DMCA Notice of Claimed Infringement
If you believe material on the Service infringes your copyright, send a written notice to our Designated Agent that includes all of the following (17 U.S.C. § 512(c)(3)):
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A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
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Identification of the copyrighted work claimed to have been infringed. If multiple works on the Service are covered by a single notice, a representative list of those works.
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Identification of the material that is claimed to be infringing or the subject of infringing activity, with information reasonably sufficient for us to locate the material — for example, the URL of the offending audiobook, the project name, and the user account.
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Information reasonably sufficient to permit us to contact you, including your name, mailing address, telephone number, and email address.
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A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
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A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.
A template you can adapt is in Appendix A below.
2.1 Why Completeness Matters
We can act only on notices that substantially comply with all six requirements. If your notice is missing required information, we will tell you what is missing and ask you to resubmit. We may decline to act on a non-compliant notice.
2.2 Penalty for False Notices
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material on the Service is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer or by us. Do not file a notice if you are not certain the material infringes a copyright you own or are authorized to enforce.
3. What We Do When We Receive a Compliant Notice
On receipt of a compliant notice, we will:
(a) remove or disable access to the allegedly infringing material;
(b) take reasonable steps to notify the affected user (the "Subscriber") that we removed or disabled access and provide them a copy of the notice (subject to our Privacy Policy and applicable law);
(c) note the action in our records as part of our repeat-infringer tracking; and
(d) acknowledge receipt to the complainant.
We may, in our discretion, terminate the Subscriber's account on receipt of any DMCA notice we believe to be valid.
4. Counter-Notification by the Subscriber
If you are a Subscriber whose material was removed or disabled and you believe the removal was a mistake or the result of misidentification, you may file a counter-notice. To be effective under 17 U.S.C. § 512(g), a counter-notice must include all of the following:
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Your physical or electronic signature.
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Identification of the material that was removed or to which access was disabled, and the location at which it appeared before removal or disabling.
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A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
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Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for El Paso County, Colorado, or, if your address is outside the United States, any judicial district in which StoryVox may be found, and that you will accept service of process from the person who provided the original notice or that person's agent.
A template counter-notice is in Appendix B below.
4.1 What Happens After a Counter-Notice
If we receive a valid counter-notice, we will:
(a) promptly forward a copy to the original complainant;
(b) tell the original complainant that we will restore the material in not less than ten (10) and not more than fourteen (14) business days unless the complainant files a court action seeking to restrain the activity; and
(c) restore the material if the complainant has not provided notice of a court filing in that window.
4.2 Penalty for False Counter-Notices
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material was removed by mistake or misidentification may be liable for damages, including costs and attorneys' fees. Do not file a counter-notice if you are not the rights holder or are not authorized to use the material.
5. Repeat Infringer Policy
It is StoryVox's policy to terminate, in appropriate circumstances, accounts of users who are repeat infringers. Specifically:
- We track the number of substantially-compliant DMCA notices received against each account.
- A "strike" is recorded for each compliant notice we receive that does not result in a successful counter-notice or other resolution in the user's favor.
- An account that accumulates three (3) strikes in a rolling twelve-month period is terminated, subject to our discretion in cases of clear good-faith dispute.
- Strikes that are reversed by counter-notice or by withdrawal of the original notice do not count.
- We may terminate an account before reaching three strikes for severe single incidents (for example, repeated or commercial-scale infringement, or content we determine to be clearly and willfully infringing).
Termination for repeat infringement is permanent and without refund of any prepaid fees.
6. Misuse of This Process
Do not abuse this process. We may decline to act on, or remove, repeated or bad-faith notices, and we may report bad-faith filings to law enforcement or the affected party.
7. No Legal Advice
This Policy describes our process under the DMCA. It is not legal advice. If you are unsure whether to file a notice or counter-notice, consult an attorney.
8. Updates
We may update this Policy. Material changes will be communicated as described in the Terms of Service.
Appendix A — DMCA Notice Template
Copy, complete, and send to hello@storyvox.app with subject line "DMCA Notice":
DMCA Notice of Claimed Infringement
I am the owner of, or am authorized to act on behalf of the owner of, the copyrighted work(s) described below. The copyrighted work I claim has been infringed is:
[Title, author/owner, registration number if any, and a description or link to the original.]The infringing material is located at the following URL(s) or in the following project/account on storyvox.app:
[URLs / identifiers / user account if known.]My contact information is:
Name: [your name]
Mailing address: [your address]
Telephone: [your phone number]
Email: [your email]I have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
I declare under penalty of perjury that the information in this notice is accurate, and that I am the copyright owner or authorized to act on behalf of the owner of the work allegedly infringed.
Signature: _______________________
Date: _______________________
Appendix B — Counter-Notice Template
Copy, complete, and send to hello@storyvox.app with subject line "DMCA Counter-Notice":
DMCA Counter-Notice
The material that was removed or to which access was disabled is identified as follows, and was located at the following URL(s) or in the following project before removal:
[URLs / project / file names.]I declare under penalty of perjury that I have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
My contact information is:
Name: [your name]
Mailing address: [your address]
Telephone: [your phone number]
Email: [your email]I consent to the jurisdiction of the United States District Court for the District of Colorado (or, if my address is outside the United States, any judicial district in which StoryVox may be found), and I will accept service of process from the person who provided the original notice or that person's agent.
Signature: _______________________
Date: _______________________